Job Title: Client Engagement Manager
Job Purpose: Responsibleto lead growth in of Abudhabi CIMS Business – Cloud, IT Infra, ManagedServices, Cyber Security
Qualification: AnyBachelors Degree
Experience: 10+ years’ experiencein IT industry; out of this min 3 years in IT sales in AUHis preferred. Experience in handling Largeaccounts and large opportunities.
Responsibilities:
- Responsible for leading and driving revenue targets and managing client relationships in the AbuDhabi. This role requires a deep understanding of the regional market, the ability to engage with senior stakeholders, and strong leadership skills
- Responsible for bringing new business / managing current business in AUH by implementing effective and innovative Sales Strategies and successfully managing the sales process from beginning to end
- Create a roadmap for CIMS business like Infra, Cybersecurity, Managed Services e-services, Cloud
- Be responsible for aggressive growth in AUH for above mentioned areas of business
- Plan Vertical business growth plan by—Federal Govt, Key Large Public Sector Accounts, Financial institutions, Enterprise, Local Govt entities.
- Collaboration and co-selling along with OEMs
- Responsible for ongoing Customer satisfaction and management of Customer relationship-- (expectations, communications, negotiations, escalation, feedback, etc), specially with relationships with key client stakeholders and their Business executives
- OEM relationship management
- Develop market intelligence aligning to the Business Vertical strategy
Mandatory:
- Business Domain/Technology Knowledge
- Good knowledge of the AUH Market & Customer landscape
- Passion to win and acceptance of challenge
- Innovative and think out of box
- Strategic Planning
- Customer Centricity & Relationship Building
- Analytical skills
- Communication & Presentation skills (story telling)
- Result Orientation