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UAE: +971-4-4479444
KSA: +966-11-4729431
Oman: +968-24152301/302
Bahrain: +973-17-228070
Mumbai: +91-22-66923961/62
Bangalore: +91-80-25270619
Email: info@intertecsys.com
Healthcare is the cornerstone of any thriving economy, reflecting a nation’s commitment to the well-being of its citizens. The healthcare sector uniquely impacts everyone—from governments and enterprises to individual lives—making its challenges distinct and its stakes incredibly high. At Intertec, we recognize that healthcare is rapidly evolving, driven by technological advancements and AI, to deliver safer, more efficient, and optimized services.
Since our inception in 1991, healthcare has been central to our mission. Over the past three decades, we have successfully partnered with some of the largest healthcare regulators and providers across the Middle East, continuously refining our services to meet the dynamic needs of this critical industry. Our dedicated healthcare business consultants work closely with our teams to ensure that we empower our clients to deliver exceptional value to their patients.
Discover how Intertec’s innovative solutions, backed by 30 years of expertise, redefine patient care, streamline operations, and secure your data. Experience transformative results that set new standards in healthcare excellence.
Challenges:
Hospitals operate around the clock, demanding constant equipment reliability to ensure patient care and facility safety. Managing a diverse range of medical and facility assets presents operational difficulties, leading to inefficiencies and maintenance delays. Additionally, equipment malfunctions and varying occupancy levels contribute to wasted energy and increased costs. Traditional commissioning practices struggle to maintain continuous efficiency due to the complexity of data.
Our Solution:
Intertec offers an industry-leading Enterprise Asset Management solution that integrates emerging technologies like predictive analytics to elevate asset lifecycle and performance management. This solution enables continuous monitoring, fault detection and diagnostics, and provides building performance dashboards that ensure consistent operation of assets with minimal downtime. The predictive analytics capabilities allow healthcare facility managers to identify potential issues before they escalate, ensuring that maintenance can be performed proactively rather than reactively.
Key Features:
Outcomes:
Challenges:
Healthcare regulatory bodies face significant challenges in managing the Inspection, Evaluation, and Licensing processes. These processes are often manual, require physical presence to place a request leading to time-consuming process, and prone to human error which processing, leading to inefficiencies and potential compliance issues. The lack of real-time monitoring and data-driven insights further complicates the ability to proactively address regulatory concerns. There is a critical need for a solution that can streamline these processes, enhance accuracy, and ensure timely compliance, ultimately improving the overall quality and safety of healthcare services.
Our Solution:
The Intertec e-services platform for healthcare regulators is transforming healthcare regulation like never before. It streamlines Inspection, Evaluation, and Licensing processes, reducing administrative burdens and enhancing decision-making. Our advanced AI ensures accurate, data-driven evaluations and real-time compliance monitoring, proactively addressing potential issues. Scalable and secure, it adapts to various regulatory frameworks, handling data with utmost confidentiality. Lead the way in modernizing healthcare regulation with unprecedented efficiency, accuracy, and innovation using our e-services platform.
Outcomes:
Challenges:
The healthcare sector faces critical challenges that impact patient care and operational efficiency. Limited access to services, driven by provider shortages and geographic barriers, delays timely treatment. Patient safety is a constant concern, with risks like falls and inadequate monitoring of high-risk patients. Communication breakdowns among providers, patients, and families lead to errors and delays. Additionally, strained resources due to staff shortages and rising costs make it difficult to maintain quality care, further complicating the delivery of affordable and accessible healthcare.
Our Solution:
An Integrated, Secure Platform for Virtual Care
The Virtual Care Platform is a flexible, scalable, and intuitive solution that empowers healthcare providers to deliver seamless virtual care experiences. This centralized platform connects all aspects of patient health, from acute care settings to home environments, ensuring fast, easy, and reliable communication.
Key Features:
Use Cases:
From Tele ICU and EClinic services to school telehealth, first responder care, and remote patient monitoring, our platform supports diverse healthcare needs with ease.
Three-Fold Benefits
For Patients
Expands access to virtual healthcare, enhances patient engagement and outreach, improves health outcomes, and involves families in consultations.
For Providers
Simplifies patient prioritization, empowers with triage notes and history, streamlines clinical workflows, and enables secure collaboration.
For Administrators
Accelerates ROI, ensures complete program oversight, and boosts efficiency in care delivery.
VirtualSitter: Vidyo’s Advanced Remote Patient Observation Solution
Patient safety is paramount in healthcare, encompassing fall prevention, chronic care, suicide prevention, and seamless communication. Vidyo’s VirtualSitter offers a cutting-edge virtual monitoring solution, ensuring bi-directional communication and easy implementation.
Key Features:
Outcomes of Patient Virtual Monitoring:
Challenges:
Healthcare organizations face challenges in optimizing digital employee experiences due to a lack of visibility into end-user device and network performance, leading to difficulties in identifying and resolving issues. Employees experience reduced productivity from slow applications and network disruptions, while IT departments struggle with high help desk incident volumes, resulting in longer resolution times and decreased user satisfaction.
Our Solution:
Leveraging automation and advanced management services, Intertec empowers healthcare organizations to optimize their IT operations, boost productivity, and focus on strategic initiatives that drive improved patient care and operational excellence. Our comprehensive suite of solutions includes:
Managed Infrastructure Services
Our proactive IT support and SLA-based services ensure timely issue resolution and high system availability, minimizing downtime and significantly enhancing the customer experience. By anticipating and addressing potential problems before they escalate, we help maintain seamless operations and elevate user satisfaction.
Managed Workplace Services
We provide expert tech support for a diverse range of devices, platforms, and locations within healthcare organizations. Our services streamline IT management and support, ensuring that employees have the tools and assistance they need to stay productive and engaged, no matter where they work.
Managed Application Services
Our scalable and high-performance storage solutions are designed to accommodate the growing data needs of healthcare applications. By offering robust support for data-intensive applications, we help organizations manage their expanding data volumes efficiently and securely, facilitating better performance and data management.
Challenges:
Healthcare faces challenges such as unauthorized access to medical devices, data breaches, and misconfigured cloud environments. Ensuring patient identity security against theft and unauthorized access is crucial. Additionally, managing advanced threats, maintaining compliance, and addressing resource constraints for continuous threat monitoring are critical for robust cybersecurity in healthcare. At Intertec, we collaborate and work alongside healthcare security professionals to manage asset inventory, pinpoint risks and exposures and ensure compliance with regulatory requirements.
Our Solution:
IoT Security for Medical Devices
Protect medical devices from unauthorized access and data breaches, ensuring device integrity and addressing vulnerabilities effectively.
Secure Cloud Journey
Utilize CSPM, CASB, and SSE to manage cloud misconfigurations, prevent data loss, and ensure compliance, securing healthcare workloads.
Digital Identity Protection
Implement multi-factor authentication, robust access controls, and detailed audits to safeguard patient data and prevent unauthorized access.
Managed Security Services
Provide comprehensive threat monitoring, compliance management, and rapid incident response to address cybersecurity challenges and resource constraints.
Data and Endpoint Security
Guard against advanced threats, secures endpoints, and prevents data loss with advanced protection measures.
We equip healthcare regulators with advanced solutions that redefine regulatory efficiency. Our services deliver robust data security, streamline service and licensing processes, and leverage AI for precise projections and strategic planning. Focused on comprehensive risk management and compliance, we empower regulators to achieve excellence and drive innovation in healthcare oversight with:
We provide healthcare providers with a comprehensive suite of solutions designed to enhance efficiency, security, and data management. Our approach integrates advanced technologies and practices to streamline operations, support mobility, deliver actionable insights, and ensure robust cybersecurity across IT and operational technology systems. Our solutions cover the following critical areas:
We deliver transformative solutions to pharmaceutical manufacturers, focusing on advanced application management, seamless integration of core business systems, and network optimization. Our approach enhances operational agility, ensures efficient resource management, and drives reliable, high-performance connectivity across your organization. Our solutions include:
Upgrade Your Healthcare IT for Superior Patient Care and Operations
At Intertec, we believe that technology can significantly enhance the quality of care you provide. Our healthcare IT solutions are designed to automate operations, streamline decision-making, and unlock new avenues for innovation. Partner with us to integrate cutting-edge technology with a patient-centric approach and transform your healthcare services.
From initial discovery workshops to seamless implementation and ongoing support, we ensure that your healthcare IT infrastructure not only meets but exceeds your expectations. Dive into a more insightful, efficient, and future-ready healthcare experience—work with us.
UAE: +971-4-4479444
KSA: +966-11-4729431
Oman: +968-24152301/302
Bahrain: +973-17-228070
Mumbai: +91-22-66923961/62
Bangalore: +91-80-25270619
Email: info@intertecsys.com
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