Empowering Your Business Through Smarter IT Management

Partner with us to streamline your IT operations, reduce costs, and increase productivity.

Managing complex infrastructure, ensuring security, and delivering seamless services can stretch internal teams to their limits. Our Integrated Managed Services offer a holistic solution, aligning IT operations with your business objectives, improving efficiency, and freeing up your resources to focus on growth and innovation.

Our services are designed to help you overcome the biggest IT challenges, streamline operations, and drive business success. By aligning IT functions with your strategic goals, we enable operational efficiency, reduce costs, and ensure system reliability—all while allowing your team to focus on innovation and growth. With our end-to-end approach, you can rest assured that your IT infrastructure is secure, optimized, and ready to support your future ambitions.

Our Approach

In today’s world, where organizations must always be prepared to respond to ever-evolving business needs, it’s imperative for their IT strategies to align with business outcomes. Our Integrated Managed Services approach ensures that our customers can minimize business risks, manage uncertainty, and control costs – all while reducing the complexity of their IT environment.

NexGen Features

Operational Excellence

Automation First

Thought Leadership

Continuous ROI

Our Capabilities

We deliver comprehensive IT management services that ensure seamless operations, security, and performance across your infrastructure. With proactive support and tailored solutions, we help drive business success and innovation.

Integrated Managed Services

Allow your team to focus on core business activities with a seamless, cost-effective, and scalable IT solution.

Managed Infrastructure Services

Mitigate the business failure risk and maximize returns on IT investments with this flexible service model.

IT Optimization Using Automation

Automate repetitive tasks and streamline processes to stay competitive by enabling faster and more accurate decision-making.

Managed Workplace Services

Save costs by eliminating the need to hire and manage in-house staff to handle non-core functions.

IT Service Management

Transform your IT service framework into a lean, agile powerhouse that drives business objectives and maximizes cost efficiency.

Network Operations Center

Achieve Seamless IT Operations, Enhanced Security, and Cost Efficiency with Our Network Operations Center.

Managed Service Desk

Enhance Operational Efficiency and User Satisfaction with our IT Service Desk Solutions.

Managed End-User Support

Drive seamless operations and elevate productivity through end user support.

Business Outcomes Delivered

30%

Reduction in IT Operations Cost

40%

Reduction in Call Volumes

98%

Calls Answered & Responded

99%

SLA Compliance

Why choose Intertec?

Holistic IT Management

We provide a full spectrum of services, including Service Desk, End User Support, NOC Monitoring, Infrastructure Support, Network Support, Security, Database, all under one roof.

Proven Expertise

With over 16 years of experience, we have unparalleled expertise in managing End user workplace and IT infrastructure.

Flexible Delivery Models

Our service delivery can be tailored to meet your needs, whether on-site, off-site, or hybrid, ensuring the right fit for your organization.

Advanced Automation

We leverage cutting-edge automation to enhance productivity, reduce errors, and expedite processes across IT operations.

24/7 Monitoring and Support

Our round-the-clock monitoring and support services ensure your IT infrastructure is always operational and secure.

Certified Excellence

We adhere to ITIL best practices and hold ISO 20000 and ISO 27001 certifications, guaranteeing high standards of service delivery and security.

Proactive Problem Solving

Our proactive monitoring and management approach helps detect and resolve issues before they impact your business, ensuring continuity and peace of mind.

Enhanced User Experience

Our focus on Digital Experience Management and workplace automation ensures a high level of user satisfaction and productivity.

Our MSP Certifications

Don’t let technology roadblocks hold you back. Get in touch today!

Our Success Stories

Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services

Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions

Fortifying Foundations for a Real Estate Giant in UAE: IT Infrastructure and Security Managed Services

A Federal Entity in UAE enters into a 5-year agreement with Intertec for IT infrastructure transformation

Intertec Plays Crucial Role in Delivering DHA’s Vision

Dubai Health Authority leverages Intertec expertise in driving their vision. The partnership goes beyond business and works very closely to help DHA innovate.

Play Video

How Managed Services Enables IT Maturity and Transformation?

The author pens down various phases for an organization to evolve from Generation 1 to Generation 4 that gets them ready for their transformation journey.