Fight COVID-19 by building the work from home strategy, the right way in days or weeks.

At the uncertain times of COVID-19, organizations are being forced by situation or Government regulation to move towards a strategy of remote workers. They need to implement a Work From Home (WFH) strategy swiftly with Policy, Digital systems and Security to ensure they are open for business.

To help our customers, our core team has put together a tool kit to prepare for WFH readiness with urgency. We recognize you need to solve business problems with MVP’s now in days, not months, such as:

  • How do I collaborate with my WFH employees?
  • How do I ensure my customers are continuously engaged?
  • How can I quickly automate business processes to reduce customer frustration?
  • How do I ensure my paper-based operations can move to Work From Home?
  • How do I ensure I am secure when implementing my WFH strategy?
  • How does my IT ensure availability of services when their team is also on WFH

We have focused on solving key operational challenges revolving your Business Continuity, Customers and Employees. We hope this helps and we are always available.

Download article on "SECURITY RISK ASSESSMENT FOR FLEXIBLE WORKING OPTIONS"​

Managing IT & Security

The extraordinary efforts of many organizations to protect workers and serve customers during the COVID-19 pandemic have also increased their exposure to flexible work loads and cyber threats. Large-scale adoption of work-from-home technologies, heightened activity on customer-facing networks, and greater use of online services all present fresh openings, which cyber attackers have been quick to exploit.

Addressing these diverse and sometimes competing needs at once won’t be easy. Industry experts recommends four basic principles: focusing on critical operating needs, testing plans for managing security and technology risks, monitoring for new cyber threats, and balancing protection with business continuity.

Security Policy & Control

Quickly formulate a security policy relevant to your business, and implement security controls to protect your organization & its data.

  • Privileged Access Management to secure, control, manage and monitor privileged access to critical asset
  • Security Policy Design
  • End Point Protection
  • Malware / Ransomware Protection
  • Data Security

Remote Resources on Demand

It is a challenge to get the right resources at short notice for a small period of time with the expanded skillset requirements. We can extend shared or dedicated workforce to support your data centers, cloud, end users and application.

Remote Monitoring

Remote NOC & SOC services to manage your infrastructure up time 24×7. We can support your data centers, cloud, end users and applications.

On-demand availability of computer system resources, especially data storage & computing power with capabilities to power up a full Data center when need arises.

  • Cloud Migration and Management
  • Backup as a Service
  • DR as a Service
  • Desktop as a Service

Managing Digital Workforce

The unprecedented times are always challenging for organizations. The business continuity and employee welfare go hand in hand. Our digital workspace is designed to reduce the health risks of employees and makes sure the business continuity does not get impacted. The secured remote work access along with task management, business process management would help Organization’s business continuity and productivity monitoring. Data share & information availability across the globe, device using the cloud business applications like Microsoft Dynamics, Accounts payable automation with Digital signature will reduce the risk of people coming to workplace.

Secure Remote Access

With Cloud VDI, Remote workers can extend their office and applications home in 48 hours with security & availability. Secure data still resides within the organization data centers.

WFH Accounts Payable Workforce

Your AP staff needs to be in office during COVID due to paperwork? Not anymore. Transition them to WFH with Supplier Portal to digitize the paper invoices and then do Process Automation with digital signatures in the backend.

Team & Task Collaboration

Fast track solutions to implement Intranets, Collaboration tools, Document Approvals, and Automate Business Processes with Digital Signatures.

Cloud Business Applications

Many organizations have commended their decision to move critical business applications to the Cloud in the current situation. We can help you get there migration your applications to the Cloud.

Managing Customers

Front line employees are the face of any organization. They should be equipped to have the right information at the right time to serve their customers. Majority of the customers would like to speak to an agent rather a machine. Our Contact center as a service helps the front line workers to delight the customers and retain them. Microsoft Dynamics Customer engagement and digital marketing platforms on cloud are the key drivers to keep your customers & employees engaged backed with the powerful analytics.

WFH Sales & Marketing Management

Fast track Template driven CRM on SaaS to manage your sales activities, proposals, customer engagements and order entries. Also, integrate marketing with social and digital campaigns.

WFH Call Center

Your call center agents need to work from home? We can help you transition to a WFH Contact center infrastructure in days.

Managing Enterprise Assets

The Asset management industry is vital for the overall economic growth considering their revenues, which are highly tied to capital markets. While working from home due to COVID-19 situation, the asset owners don’t get visibility into their assets performance in the site. Hence it is vital to monitor and manage there existing assets, ensuring the safety of their employees to ensure business continuity and operations.

We’re focused on addressing our client needs to ensure their assets are operating in optimal conditions with our remote asset performance management without compromising the safety by incorporating the latest QHSE regulations for COVID-19 in our solutions.

Social Distancing in Field Services

Workforce in Operations, Maintenance, HSE & Engineering can enforce social distancing using EAM Mobility! The daily tasks, inspections and asset management can be scheduled and executed by field workers.

  • Implement HSE for sanitization and health precautions
  • Using EAM Mobility for social distancing between Field Engineers
  • Mobile Workforce Management

Remote Asset Condition Monitoring

Remotely monitor and capture all your critical assets using integrated IOT and ensuring the safety of your essential field service workforce.

Resources

Who to contact

If you would like to speak to our experts, please contact us.

Nikhil Kothari

Executive Director


Shailendra Agarwal

VP – Infrastructure & Managed Services

Sekhar Ramarao

Head – Microsoft Business Apps Practice

Likhith S

Enterprise Architect


Contact us