Real Estate facility Deploys Infor EAM to manage Customer Contracts

Industry: Real Estate The client is a Real Estate Facility Management Service Provider in the UAE and GCC region. Client set its sights on improving its Facility Management process efficiency with a reliable Facility Management solutions provider. The company was aware that implementation of a new system would require a monumental change in culture for […]

Ivanti Management Suite and Security Suite in UAE’s leading Bank

Industry: BFSI UAE’s leading local bank hired Intertec to implement the Ivanti Management & Security Suite solutions across their branches as a centralized desktop management tool. The bank today has over 6 years of noteworthy association with Intertec. Their prime objective behind this project was to have a central system that allows remote management of […]

Government transportation entity selects Ivanti Service Desk for better customer experience & ITIL compliance

Industry: Public Sector Our client, one of UAE’s leading government organizations from the transportation sector, was using  IT Helpdesk for Incident Management with no defined Service Levels. The old system was used to track IT workload & assignments, with no knowledge base, no proper monitoring/escalation methods, customer management database & no categorization of calls or updates […]

One of the Leading Universities Embraces MS Office 365 for Collaboration

Industry: Education Our client is one of the reputed educational institutes in GCC. From a single, 247-student facility in 2007, the institute has fast grown into a highly sought after institution serving 4,600 students in six schools in Abu Dhabi and one in Al Ain. This phenomenal expansion reflects the great confidence of parents, students, […]

Inspection for ‘Right of Way’ Permits for Metro Rail

Industry: Public Sector In line with its vision of “Safe & Smooth Transport to All”, RTA is responsible for planning and providing the requirements of transport, roads & traffic in the Emirates of Dubai. Rail Agency is responsible for studying the requirement of Metro Rail in various areas. The Agency is also responsible for ‘Right […]

A Leading Government Organization Opts for The VMware Virtualization Platform

Industry: Public Sector UAE Government’s Federal Authority, required a custom designed VMware virtualization solution, with the objective of increasing business performance, costs, and enhanced scalability for further expansion. Intertec delivered a full scale virtualization project to UAE Government’s Federal Authority. Challenges Lack of application flexibility. Dynamic allocation of resources based on demand was missing High Availability […]