Intertec’s Bespoke Data Classification Program Helps UAE Federal Organizations Safeguard Sensitive Information and Mitigate Risks
The client is one of the largest federal organizations in the UAE, managing services and taxes with superior technology and processes and a workforce of over 600 people. Business Challenges: Dealing with personal data risks Risk of Internal threats Lack of legal safeguards Inefficient data classification Please fill in the form below to download […]
A Leading Port & Customs Entity in UAE chooses Intertec to Build their Unified Analytics Platform using Microsoft Technologies
Our client, one of the leading Ports & Customs entity in UAE, was looking for a solution to provide end-to-end visibility on the KPIs and operations to executive management. The required data was available in the core platform built on Oracle forms with ERP being Oracle EBS. They wanted an easy-to-use solution which in turn […]
Dubai Based Government Organization Embraces SharePoint to Reduce Manual Processing and Enhance Employee Experience
Industry: Public Sector Our client in Dubai is one of the government entities that was looking for an intranet portal to enhance internal communications and should be well designed and follow the corporate templates. They were looking for a solution that has an inbuilt document management system that will help maintain all policies, procedures and […]
Bank Secures its Complete Infrastructure and Customers Critical Data with Cisco Identity Services Engine
Industry: BFSI Based in Sharjah and operating with 25 branches throughout UAE, the bank offers its clients tailor-made financial services in both corporate and retail banking, and has mainly established itself as a leading solutions provider for a growing commercial and industrial base across the seven emirates. Bank has its priorities on IT security for […]
Abu Dhabi Farmers Services Centre Deploys Infor EAM to Track & Maintain their RFID Enabled Assets
Industry: Public Sector The Abu Dhabi Farmers’ Services Centre (ADFSC) provides technical and operational support services to farmers, helping them grow and market their produce. ADFSC was established in 2009 to bring strategic agricultural reform to Abu Dhabi, especially by introducing and encouraging the conservation of natural resources. Challenges: Manual practice of Acquisition policies of […]
A Complete ICT Asset Management Solution for Telecom Giant in Bahrain
Industry: Public Sector Our client is Bahrain’s leading Telecom Services provider offering telecom and network equipment to their customers. The client was responsible for the maintenance and tracking of this equipment. The client manages these activities using MS Excel, however, faces challenges in scheduling preventive maintenance and in monitoring the performance of technicians carrying out […]
A Leading Bank in Bahrain Selects Ivanti Service Desk for Better Customer Experience and ITIL/ISO Compliance
Industry: BFSI Our client, one Of Bahrain’s leading Bank, was running on an IT Helpdesk using a legacy system and partly manual system only for basic Incident Management with no defined Service Levels. Their old system was used only for tracking IT workload & assignments, with no knowledge base, no proper monitoring/escalation methods and no […]
Abu Dhabi Ship Building Implements Infor EAM to Manage their Ship Building Tools
Industry: Public Sector Abu Dhabi Ship Building (ADSB) a UAE Public Joint Stock Company, is a world-class ship-building organization specializing in the construction, repair, maintenance, refit and upgrade of naval, military, and commercial vessels. ADSB was using a legacy system to manage its basic tool management requirements. Part of the operation was run manually to […]
Government Entity in UAE Implements ISO20000: 2010 and ISO27001: 2013 Aiming ITSM Standardization and Regulations Compliance
Industry: Public Sector Our Client, one of the UAE’s Government departments needed to improve their service levels and information security. Hence they opted to engage with Intertec Systems consultants, to find an optimal solution to improve IT Service Management while Securing information by adhering to Government regulations. Intertec Systems offered the implementation of ISO 20000:2011 […]
A Leading Conglomerate in Abu Dhabi Leverages on Xtraction Reporting Capabilities to Get Better IT Insights
Industry: Large Enterprise Our client is one of the leading holding companies headquartered in Abu Dhabi. The client had clearly defined KPI’s for their IT team. The IT team used to submit timely reports to CEO periodically. These reports were generated from data that was gathered from multiple sources and channels. It was becoming a […]