Integrated Asset Management for Informed Decision-making
Integrated Asset Management for Informed Decision-making Download PDF Zulekha Healthcare Group, a leading healthcare provider with multiple hospitals, medical centers, and pharmacies, faced challenges due to the lack of a centralized platform for managing their facility and bio-medical assets. With our integrated asset management platform and automation of housekeeping services, we helped them improve decision-making, […]
Next-Gen Data Management for Reduced Costs and Increased Agility
Next-Gen Data Management for Reduced Costs and Increased Agility Download PDF Intertec partnered with Cohesity to provide a leading retail enterprise, with a next-generation data management solution. A highly secured backup infrastructure with seamless scalability was implemented with easy to manage interface, allowing the client to protect various workloads across hybrid and multi-cloud environments while […]
Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services
Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services Download PDF A leading healthcare service provider dedicated to improving public health and quality of life, faced challenges with managing their IT environment and providing satisfactory user experience. They decided to outsource their complete user-side IT support to Intertec to improve efficiency and reduce […]
RAKWA Boosts Sustainability with HxGN EAM
RAKWA Boosts Sustainability with HxGN EAM Download PDF RAKWA, one of four agencies that forms the Public Service Department of the Ras Al Khaimah government, was facing challenges in efficiently managing and maintaining its water assets, resulting in reactive maintenance, higher costs, and reduced efficiency. By implementing HxGN EAM, Intertec enabled RAKWA to automate asset […]
Maximizing Cloud ROI with FinOps and Multi-Cloud Support
Maximizing Cloud ROI with FinOps and Multi-Cloud Support Download PDF A real estate giant was looking for multi-cloud support services covering over 1500 VMs, spread across Azure, Oracle, and GCP. The challenge was to ensure seamless support, not just for the cloud infrastructure, but also for on-premise equipment. Intertec delivered a highly skilled team capable […]
Optimizing Customer Service Operations with AI-Powered Chatbot
Optimizing Customer Service Operations with AI-Powered Chatbot Download PDF In a bid to enhance their omni-channel customer experience, the client sought to expand their services to WhatsApp, alongside their existing mobile app and e-services portal. This strategic move was implemented under our ongoing digital transformation initiative with the client. The proposed solution not only effectively […]
Intertec enables Rapid Remote Onboarding for a Leading Bank with Azure AVD Solution
Intertec Enables Rapid Remote Onboarding for a Leading Bank with Azure AVD Solution Download PDF As the COVID-19 pandemic forced organizations to adopt remote working, a leading bank faced the challenge of onboarding 8000 users within 10 days amid a shortage of laptops in the market. Intertec rose to the challenge and delivered a cutting-edge […]
A Leading Hospital in Jeddah goes Digital with Patient 360 on Microsoft Dynamics to Enhance Patient Care and Experience
One of the largest hospitals in Jeddah, decided to implement Patient 360 on Microsoft Dynamics and integrate it with their HIS and other core systems as part of their digital transformation program and to provide world-class patient care. The goal was to achieve greater efficiency and improve their revenue recognition, patient retention, and profitability, ultimately […]
Global leader in Modular Building Solutions Enhances Transparency and Efficiency with Dynamics 365
Red Sea Housing, the largest modular building solution provider in the Middle East, Africa, and Asia, has transitioned from an in-house legacy ERP to Microsoft Dynamics 365 for Finance and Operations Enterprise Edition. The move aimed to improve productivity, reduce turnaround time, and break away from organizational silos and manual processes. The company has reported […]
Leading the Way in Banking: A Multi-Segment Bank with a Vision for Innovation and Partnership
Bank operates in UAE, Libya, and Algeria with four segments: corporate banking, retail banking, wealth management, and Islamic banking services. They aim to be an innovative financial partner and offer top-tier banking and trade finance services throughout the Gulf. Business Challenges: Insider data vulnerability Risk of transfer harming finance/reputation Need for regulation Protection of information […]