Business Process Automation
Aligning Business Strategy Execution with Digital Transformation
Business Process Automation aims at redesigning, optimizing and automating existing manual processes in the organization. Outdated technologies often threaten the organization’s growth on various fronts such as customer experience and faster response that helps companies optimize efficiency and digitally transform themselves.
Business Process Automation leads to challenges such as:
- Defining process transformation roles across functional stakeholders
- Integrating disparate legacy systems to support automation for the growing needs of an organization
- Building intelligence for effective business process management to support exception handling and measure individual, departmental and organization level performance
Partnering with an experienced process automation consultant like Intertec can help you successfully manage these challenges and accelerate the returns on your investment.
Business Process Automation
Return on investment
Get more from our Intelligent Business Process Automation
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e-Services for Government
Federal, state and local government are tasked with adopting applications that support digital operations. At Intertec, we empower our Government customers with the use of cutting-edge technologies thus simplifying their business-critical operations and delighting citizens.
Streamline citizen engagement, automate repetitive tasks, and promote digital collaboration within and outside the organization through Government e-Services:
- Moving traditional services to the digital environment
- End-to-end Citizen Service Platform to enhance citizen satisfaction, staff productivity and compliance with regulatory guidelines
- Secured transactions through e-service portals
- Provide multiple channels to customers collaborate towards one stop customer service request fulfillment
Leveraging iBPMS for Smarter Operations
Intelligent Business Process Management (iBPM) software helps address the organizations’ barriers to process, compliance and growth by analyzing and assessing each business process, and optimizing it with the help of ZERO CODE workflow automation. It further allows the automation of repetitive and manual tasks through AI enabled solution such as bots to enhance productivity. Some of the key features include:
- Business activity monitoring, case management, complex event processing, etc.
- Zero code integration with the leading enterprise applications
- Instant workflow changes on the fly
- Process tracking in real time with native reporting and deep BI
- Robotic Process Automation and OCR integration
- API Management
Artificial Intelligence and Analytics
- Rapid dashboard creation
- KPI and drill-down capabilities
- Interactive visual charts
- Predictive analytics
- Continuous process improvement
- Chatbots
Business Process Automation for Your Industry
Intertec offers digital solutions that are aligned with the vision of Federal, State and Local government authorities. We have immense experience in automating following processes in government organizations.
1. Inspection & Compliance
2. Licensing & Permits
3. Partner On-boarding
4. Correspondence Management
5. Tendering & Evaluation
6. Contracts & Case Management
7. Visa Processing
8. Payments
9. Dispute Management
10. Policies & Procedures
Most of the BFSI companies face challenges with respect to regulatory compliance, customer satisfaction, and cost reduction. With our process transformation solution, you can automate:
1. Customer Onboarding
2. Quote Request To Policy Distribution
3. Loan Origination
4. Customer Case Management
5. Claims Processing
6. Risk Fraud & Compliance
7. Policy Management
8. Compliance
9. Payments
10. Dispute Management
11. Asset Provision Process
Intertec offers digital solutions that take care of the monotonous tasks involved in handling day to day operations in shared services. Get in touch with us for the following:
1. AP Automation
2. AR Automation
3. Payments Reconciliation
4. Analytics & Dashboards
5. Corporate Intranets
Learn how business process automation helped our customers
A Free Zone Authority with leading local and international clientele in Abu Dhabi implemented eServices to improve their partner (customer) experience & interaction by providing online services to drive revenue growth and retention. They also wanted to reduce the footfalls in their office and promote digital adaption in-line with UAE’s vision to go paperless.
The customer used to run a manual cash counter operations. PRO & Shipping lines were asked to submit their requests through physical application with relevant documents at cash counters. Due to movement restrictions and other guidelines imposed by Government, it was becoming highly impractical for their customers to physically submit requests.
To address a decentralized and manual paper based invoice processes for entering 800,000+ vendor invoices annually, the client invited Intertec for an automated Accounts Payable solution to be used by their global shared services 150+ staff.
The Outcome of a Successful Business Process Automation
Happy Customers
Faster response and reduced chances of errors due to automated processes lead to happier customers
Increased Productivity
Automated processes eliminate the unwanted manual intervention thus leading to increased productivity
Optimize Cost and Time
Automation leads to utilization of each resource to its optimal level thus optimizing the cost and time
Power of Digital
With process transformation, you are now able to access various performance reports and pinpoint problem areas to overcome process issues
Make Better Business Decisions
Make optimal use of all information using BI and predictive analytics to guarantee well-informed decisions
Improved Quality
Implement and monitor stringent control standards to follow at every stage of your business process thus delivering enhanced quality of services
We provide business process automation and business process management solutions in Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah in UAE, Saudi Arabia, Oman, Bahrain and India. BPM software solution will help you automate manual process, achieve higher efficiency, improve productivity, and optimize current processes. Intertec works with some of the most renowned zero code and low code automation vendors for its customers across GCC. Contact us for a free consultation with our technical experts on your BPM software requirement.