The digital age demands government entities to deliver efficient and superior user-centric services to citizens, businesses and employees alike. Our custom-built digital platforms cater to the diverse needs of government organizations, empowering them to manage and provide essential e-services seamlessly.
From licensing and permitting to field inspections and evaluations, our platforms are designed to streamline processes, ensure regulatory compliance, and foster transparency and collaboration. With smart services tailored for citizens and businesses, coupled with powerful analytics capabilities, our platforms enable government entities to harness data-driven insights for effective governance and strategic planning. We are committed to revolutionizing the way government services are delivered, facilitating accessibility, efficiency, and accountability across all facets of public administration.
The Intertec Health Regulatory Platform offers a robust solution, simplifying processes for healthcare regulators and slashing response times by 60%, ensuring compliance, and delivering exceptional customer experiences amidst the complex regulatory landscape.
Licensing & Registration
Permits & NOC
Inspection & Evaluation
Citizen Services
Our utility platform redefines industrial asset management with unified customer experience and operational excellence, empowering you to enhance reliability, efficiency, and customer satisfaction like never before. We offer a comprehensive solution that includes everything from asset performance management, IoT and deep analytics to customer services with an integrated “Eagle-Eye Vision” approach. Here is a glimpse of citizen services offered:
Billing Services
Service Requests
Complaint Management
Our consolidated, streamlined, and cost-efficient platform is designed to exceed your customer service goals. By replacing legacy systems with Microsoft Dynamics 365 ERP, we enable paperless, integrated, and digital workflows, facilitating automatic data exchange between departments and freeing up employees to focus on critical tasks, thereby enhancing productivity.
With an integrated License and Compliance management system, our platform reduces response times from potentially 6 minutes to just 1.4 minutes, enabling your teams to serve more individuals in less time, eliminating waiting periods and enhancing overall service delivery.
Licensing & Registration
Permits & NOC
Evaluation
Citizen Services
Optimize workflows, enhance operational efficiency, and gain actionable insights, ensuring smooth and transparent management of business processes. Key features include:
Streamline and automate workflows to boost productivity.
Efficiently organize and manage critical documents for easy access and compliance.
Gain real-time insights into operations to make informed decisions.
Deliver tailored, seamless experiences across all devices, boosting user satisfaction and engagement for both citizens and employees. Achieve this through:
Customize user interactions for a more engaging experience
Ensure consistent service delivery across various devices.
Design intuitive user journeys that enhance satisfaction and usability.
Drive innovation and agility with scalable, easily integrated solutions that support rapid deployment and seamless connectivity across systems. This is achieved by:
Integrate seamlessly with existing systems for quick deployment.
Accelerate time-to-market with automated processes.
Build flexible, future-proof systems that adapt to changing needs.
Superior UX for customers and employees driving higher adoption
Reduce response times by transforming complex business process & integrations
Analytics for improved decision making
Ready Services & Accelerators to reduce risk and time to market
Award
Press Release
Press Release
Deliver Personalized services for superior citizen experience.
Providing equitable services in times of need is crucial for a government to enhance lives, strengthen communities, and build trust with citizens and businesses, thereby fostering their confidence in the government. It’s imperative to develop intuitive, consistent and secure experiences for people across all channels to achieve the best outcomes, and Intertec can help you do just that.
UAE: +971-4-4479444
KSA: +966-11-4729431
Oman: +968-24152301/302
Bahrain: +973-17-228070
Mumbai: +91-22-66923961/62
Bangalore: +91-80-25270619
Email: info@intertecsys.com
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