Digital Government Solutions

Empowering government with advanced digital solutions for unmatched
efficiency, speed, and service excellence.

Government agencies face increasing challenges in managing complex processes, ensuring compliance, and meeting high expectations for service delivery. Digital solutions are essential to overcoming these hurdles. Our custom-built platforms streamline e-services—from licensing and permitting to inspections—enhancing efficiency and transparency. By integrating powerful analytics, we empower public sector organizations to improve operations and achieve significant outcomes.

Digital Government 01.icn

50%

Increase in Citizen Satisfaction

Public sector organizations that prioritize seamless digital experiences see significantly higher adoption and trust in government services.

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40%

Faster Time to Market

Gartner reports that pre-built accelerators and ready services enable public sector organizations to deploy new solutions more rapidly.

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60%

Reduction in Response Times

Automating complex business processes in the public sector accelerates service delivery and boosts citizen satisfaction, according to McKinsey.

Our Digital Government Solutions

Digital Services Platform

Reimagine public services with a human-centered approach. Deliver more intuitive and easily navigable digital services with superior UX.

SCOMPLY for Inspection Management

Simplify and streamline your inspections with SCOMPLY. Smarter planning, better compliance, and greater insight - all in one solution.

Software Engineering for Government

Bespoke solutions tailored to fit unique business needs. Translate your visions into tangible products that deliver results.

Use Cases by Industry

Intertec Health Regulatory Platform

The Intertec Health Regulatory Platform offers a robust solution, simplifying processes for healthcare regulators and slashing response times by 60%, ensuring compliance, and delivering exceptional customer experiences amidst the complex regulatory landscape.



Re-define healthcare services management with a single unified platform

Key Services

  • Evaluation of medical professionals
  • Licensing & registering medical establishments
  • Licensing of Pharmaceutical Establishments
  • Licensing Medical Professionals
  • Inspection & Control
  • Treatment Abroad Request

Integrated Smart Utility Platform

Our utility platform redefines industrial asset management with a unified customer experience and operational excellence, empowering you to enhance reliability, efficiency, and customer satisfaction like never before.

We offer a comprehensive suite of solutions including asset performance management, IoT and deep analytics, and customer services with our integrated “Eagle-Eye Vision approach.

Key Services

  • New Connection/ Disconnection
  • Meter Replacement
  • Account Management
  • Complaint Management
  • Billing Management

Municipalities & Smart Cities

Empower your municipality and smart city initiatives with our comprehensive digital services platform, serving professionals, businesses, citizens, employees, and inspectors. Offering responsive design and a headless approach, our platform ensures a seamless user experience and facilitates API management, connects ecosystems, manages field inspections, and supports multichannel integrations for seamless connectivity.

 

Key Services

  • New Connection/ Disconnection
  • Meter Replacement
  • Account Management
  • Complaint Management
  • Billing Management

Transportation

Elevate your transportation services with our cost-efficient platform using Microsoft Dynamics 365 ERP. Replace legacy systems with paperless, integrated workflows, enhancing productivity through automatic data exchange. Our License and Compliance management system reduces customer service response times from 6 minutes to 1.4 minutes, allowing teams to serve more individuals faster, improving overall service delivery.

 

Key Services

  • Register companies
  • Issue and renew licenses and permits for drivers and vehicles
  • Conduct Mobile Inspections

Bespoke Solutions for Public Domains

Healthcare

Streamline compliance, accelerate processes, and enhance service delivery efficiency.

Utilities

Optimize asset management, boost efficiency, and elevate customer satisfaction seamlessly.

Municipality

Enhance community services, streamline operations, and drive smart city initiatives.

Transportation

Transform operations, increase productivity, and dramatically reduce service response times.

Our Success Stories

Public Sector

Building a Resilient IT Infrastructure with Intertec Managed Services

Intertec’s solution encompassed of a holistic approach to infrastructure and operations, resulting in a seamlessly integrated and optimized environment with advanced security measures, automated disaster recovery, and a user-friendly ITSM platform. The outcome significantly elevated the overall efficiency and productivity of client’s IT landscape.

Utilities

Nationwide Transformation: Elevating Digital Services and Asset Reliability

Intertec provided a comprehensive solution to address these challenges, encompassing business process re-engineering, digitalization of customer services, and advanced asset management.

Healthcare

E-Transformation of Health Regulatory Services for Improved Efficiency & UX

The client achieved significant transformations across its e-services ecosystem, benefiting employees, healthcare providers, medical professionals, government entities, and citizens through this e-transformation project led by Intertec Systems. 

Explore More

Intertec Recognized as the Longest Serving Partner for Innovation and Technology by UAE Ministry of Finance

Intertec Systems' Unified E-Services Platform: Transforming Healthcare Regulation in the Middle East

Intertec Redefines Asset Management and Customer Experience for Utilities with its Smart E-services Platform

Transform how you Deliver Public Services with Intertec.

Intertec empowers public sector helping governments, municipal authorities, universities, and other institutions embark on successful digital transformation journey with future-ready technology solutions.

Join leading public sector organizations in driving innovation and excellence. Contact us today to embark on your digital transformation journey and achieve your strategic objectives with confidence.

Intertec Systems