Reimagine public service delivery with a human-centered approach
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Deliver more intuitive and easily navigable digital services with superior UX
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Revolutionizing Public Service Delivery with User-Centric Platforms

The digital age demands government entities to deliver efficient and superior user-centric services to citizens, businesses and employees alike. Our custom-built digital platforms cater to the diverse needs of government organizations, empowering them to manage and provide essential e-services seamlessly.

From licensing and permitting to field inspections and evaluations, our platforms are designed to streamline processes, ensure regulatory compliance, and foster transparency and collaboration. With smart services tailored for citizens and businesses, coupled with powerful analytics capabilities, our platforms enable government entities to harness data-driven insights for effective governance and strategic planning. We are committed to revolutionizing the way government services are delivered, facilitating accessibility, efficiency, and accountability across all facets of public administration.

Modernizing public services for digital-first experience

licensing

Licensing

Facilitate seamless licensing processes for professionals and businesses, ensuring regulatory compliance, expediting approvals, and fostering transparency and collaboration. 

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Permits & NOCs

Enhance operational efficiency with streamlined Permitting and NOC processes, ensuring swift approvals and regulatory compliance. 

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Field Inspection

Provide efficient and effective services to communities while gaining revenue, improving inspection effectiveness, and accountability across the workforce

Evaluation

Evaluation

Manage evaluation of professionals as part of authority requirements, one platform that integrates with other platforms to provide a seamless experience for the user.

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Smart Services

Launch digital services tailored for citizens and businesses, fostering accessibility and efficiency. 

Analytics

Analytics

Analyze demographics, geography, and data, to make informed decisions for effective governance and strategic planning.

Use Cases by Industry

Intertec Health Regulatory Platform

The Intertec Health Regulatory Platform offers a robust solution, simplifying processes for healthcare regulators and slashing response times by 60%, ensuring compliance, and delivering exceptional customer experiences amidst the complex regulatory landscape.



Re-define healthcare services management with a single unified platform

Key Services

  • Evaluation of medical professionals
  • Licensing & registering medical establishments
  • Licensing of Pharmaceutical Establishments
  • Licensing Medical Professionals
  • Inspection & Control
  • Treatment Abroad Request

Integrated Smart Utility Platform

Our utility platform redefines industrial asset management with a unified customer experience and operational excellence, empowering you to enhance reliability, efficiency, and customer satisfaction like never before.

We offer a comprehensive suite of solutions including asset performance management, IoT and deep analytics, and customer services with our integrated “Eagle-Eye Vision approach

 

Key Services

  • New Connection/ Disconnection
  • Meter Replacement
  • Account Management
  • Complaint Management
  • Billing Management

Municipalities & Smart Cities

Empower your municipality and smart city initiatives with our comprehensive digital services platform, serving professionals, businesses, citizens, employees, and inspectors. Offering responsive design and a headless approach, our platform ensures a seamless user experience and facilitates API management, connects ecosystems, manages field inspections, and supports multichannel integrations for seamless connectivity.

 

Key Services

  • New Connection/ Disconnection
  • Meter Replacement
  • Account Management
  • Complaint Management
  • Billing Management

Transportation

Elevate your transportation services with our cost-efficient platform using Microsoft Dynamics 365 ERP. Replace legacy systems with paperless, integrated workflows, enhancing productivity through automatic data exchange. Our License and Compliance management system reduces customer service response times from 6 minutes to 1.4 minutes, allowing teams to serve more individuals faster, improving overall service delivery.

 

Key Services

  • Register companies
  • Issue and renew licenses and permits for drivers and vehicles
  • Conduct Mobile Inspections

Experience the difference with Intertec

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Superior UX for customers and employees driving higher adoption

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Reduce response times by transforming complex business process & integrations

Analytics

Analytics for improved decision making

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Ready Services & Accelerators to reduce risk and time to market

Deliver personalized services for superior citizen experience.
Providing equitable services in times of need is crucial for a government to enhance lives, strengthen communities, and build trust with citizens and businesses, thereby fostering their confidence in the government. It’s imperative to develop intuitive, consistent and secure experiences for people across all channels to achieve the best outcomes, and Intertec can help you do just that.

Contact Us

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