Unifying Campus Networks with AI-Powered Visibility and Control

Our client, a leading organization managing multiple campus sites, struggled with managing its network in a siloed, inefficient manner. The lack of centralization and a unified interface resulted in cumbersome operations, slowing down network management and limiting proactive response to potential faults. Intertec’s solution, powered by Huawei’s iMaster NCE-Campus and iMaster NCE-Campus Insight, streamlined operations, reduced downtime, and provided valuable predictive capabilities.

Business Problem

The client’s network, spread across four separate sites, operated without a centralized management system, making it difficult to monitor and resolve issues efficiently. The absence of a unified platform led to manual logins, fragmented access to multiple web pages, and a lack of proactive features required in a digital transformation environment. This setup hindered seamless communication and collaboration among key teams, including Network & Security, NOC, and management.

How Intertec Helped

Intertec partnered closely with the vendor support team to implement an action plan that interconnected Huawei’s iMaster NCE-Campus and iMaster Insight across all four sites. By centralizing the system on a High Availability (HA) server, we consolidated the management view, created a unified logon page, and facilitated access for various teams, including Network & Security, NOC, and client’s management. This streamlined system drastically simplified network monitoring and fault resolution.

Streamlining Work Management:

  •  Automated corrective, preventive, and condition-based maintenance workflows.
  • Introduced graphical work order scheduling, optimizing labor and resources.
  • Deployed process automation for planned shutdowns, reducing downtime and enhancing resource efficiency.

Boosting Efficiency with Mobility:

  • Enabled mobile inspections with checklists for condition-based monitoring.
  • Delivered online and offline work execution capabilities, promoting paperless operations.
  • Empowered O&M teams with barcode-enabled asset identification and task execution.

Seamless Integration:

  • Unified EAM with Permit to Work (PTW) systems for streamlined task approvals.
  • Enabled collaboration between finance, HSE, and operational teams through a centralized platform.

Optimizing Inventory Management:

  • Automated procurement and inventory lifecycle processes, reducing errors and manual work.
  • Implemented blanket orders for efficient long-term purchasing.

Improving Cost Management:

  • Integrated cost tracking with financial systems for real-time expense allocation.
  • Automated cost code assignment based on transaction entities, ensuring flexibility and accuracy.

Business Outcomes Delivered

The integration of Huawei’s AI-powered network management systems delivered the following key benefits for the client:

  • Real-Time Experience Visibility: Provided centralized access to network performance and status, enabling faster decision-making.
  • Fault Location Within Minutes: Reduced network downtime by enabling quick fault identification and resolution.
  • Intelligent Network Optimization: Utilized predictive analytics to optimize network operations and enhance performance.
  • Plug-and-Play: Simplified the deployment of new devices and services with automated configuration.
  • Consistent Network Experience: Ensured a seamless and reliable network experience across all sites.
  • Intelligent O&M: Leveraged AI-driven insights to improve overall operations and maintenance.

This solution transformed the client’s campus network into a more agile, proactive, and efficient environment, supporting their ongoing digital transformation journey.

Industry

Public Sector – Healthcare

Company Size

2000+ Employees

Related Offerings

IT Infrastructure

Integrated IT Managed Services

Infrastructure Managed Services

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