Transforming Compliance: Automated IT Risk Management with Unified GRC Solutions

The client sought to strengthen their IT risk management and compliance capabilities by implementing a comprehensive risk profiling and assessment program. The primary objective was to integrate their IT process, risk, and control framework into a Governance, Risk, and Compliance (GRC) solution, creating a structured approach to compliance. Facing a broad array of compliance obligations across multiple geographies, the client required an automated system to streamline compliance activities, improve oversight, and establish a centralized repository for compliance artifacts. Intertec helped implement a unified control framework, delivering streamlined compliance management, automated assessment processes, and enhanced visibility into compliance status.

Business Problem

The client was tasked with meeting rigorous compliance requirements, including ISO 27001 and ISO 20000 standards, which required managing and validating over 500 artifacts across various locations. Manual compliance activities presented a significant challenge, as they lacked a centralized repository, made oversight difficult, and consumed excessive time and resources. The client’s goal was to implement an automated solution that would simplify compliance and provide management with assurance of regulatory adherence.

How Intertec Helped

Intertec provided specialized expertise to design and implement a unified control framework, integrated within the client’s GRC solution. This framework enabled a more structured, automated approach to compliance and risk assessment.

Identification and Integration: Identified and documented key control requirements, integrating them into the GRC system to establish a consistent compliance baseline.
Workflow Definition: Created detailed workflows for each control, standardizing procedures across the organization for efficient, repeatable compliance activities.
Unified Solutions and Workspaces: Developed designated workspaces and solution sets within the GRC system, providing a single interface for compliance management.
Issues Tracking and Risk Acceptance: Established workflows and notifications for tracking issues, risk acceptance, and mitigation steps, enhancing accountability and follow-through.
Comprehensive Documentation: Provided implementation guidance and documented processes to support long-term adherence and scalability.

Business Outcomes Delivered

Centralized Compliance Management: Implemented a Unified Control Framework to centralize compliance activities, streamline control assessments, and enable consistent reporting across all regions.
Scalable Compliance Framework: Enabled scalable, automated compliance processes through a robust GRC solution configuration, allowing the client to manage increased compliance demands effectively.
Enhanced Compliance Visibility: Consolidated compliance status dashboards and reports improved management’s visibility into risk and compliance activities.
Reduced Manual Effort: Minimized time and effort associated with manual audit processes and artifact collection, enhancing productivity and freeing up resources.
Single Repository for Artifacts: Established a centralized repository for all compliance artifacts, simplifying access, management, and retrieval across the organization.

With these solutions, the client achieved a more proactive, streamlined approach to compliance and risk management, aligned with their broader IT governance goals.

Industry

Public Sector – Healthcare

Related Offering

Manage risk proactively with Intertec’s Integrated GRC approach

Transforming Compliance: Automated IT Risk Management with Unified GRC Solutions

Business Problem

How Intertec Helped

Business Outcomes Delivered

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