Solving Asset Management Challenges for a Leading Oil & Gas Terminal

A leading Oil & Gas company sought to enhance operational and maintenance efficiency while reducing downtime for its critical assets. Managing one of the UAE’s largest independent terminals at Jebel Ali, the client’s extensive portfolio includes 43 storage tanks with a capacity of 950,000 cubic meters and approximately 3,000 critical assets. To achieve their objectives, Intertec Systems implemented a mobile-enabled Enterprise Asset Management (EAM) solution, integrating barcoding for asset and inventory tracking, and advanced analytics for actionable insights. The solution empowered deskless workers, optimized maintenance operations, and improved overall asset performance and reliability.

Business Problem

The client faced challenges in managing a large and complex asset portfolio while ensuring efficiency, visibility, and reliability. Their key requirements included:

  • Enhancing asset visibility, reliability, and traceability.
  • Streamlining maintenance operations for maximum effectiveness.
  • Measuring, assessing, and improving asset performance.
  • Ensuring timely notifications for actions and approvals.

Without a robust system in place, the company faced difficulties in maximizing the utilization of assets and meeting operational demands.

How Intertec Helped

Intertec deployed a comprehensive solution tailored to the client’s critical needs, transforming their asset management processes. Key actions included:

  • Centralized Platform: Implemented HxGN EAM to provide a single source of truth for asset data, boosting accuracy and transparency.
  • EAM Mobility: Enabled remote access for deskless workers, improving productivity and operational efficiency.
  • Barcoding Integration: Introduced asset and spare parts tracking through barcoding technology, ensuring precise inventory management.
  • Condition Monitoring & Root Cause Analytics: Delivered insights aligned with BSCAT standards, enabling proactive maintenance and performance optimization.
  • Reporting & Analytics: Provided advanced dashboards and analytical tools for informed decision-making and continuous performance improvement.

Through close collaboration with stakeholders, we customized the solution, delivered hands-on training, and provided ongoing support to ensure a smooth transition and maximum adoption.

Business Outcomes Delivered

Intertec’s solution empowered the client to achieve significant improvements in asset management, operational efficiency, and decision-making:

  • Improved Asset Data Accuracy & Transparency: Established a centralized, integrated platform as a single source of truth.
  • Increased Asset Availability: Optimized maintenance schedules to reduce downtime.
  • Enhanced Employee Productivity: Empowered deskless workers with mobility solutions.
  • Informed Decision-Making: Leveraged advanced analytics and reporting for actionable insights.

Industry

Oil & Gas

Company Size

~100 employees (approx.)

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