Automating Onboarding & Offboarding for Enhanced Efficiency

A leading real estate development company faced significant challenges in automating their employee onboarding and offboarding processes. The lack of standardized and consistent employee data, delays in access provisioning, and non-compliance with security and data protection regulations were creating operational inefficiencies. Intertec implemented a SCIM (System for Cross-domain Identity Management) solution to automate and standardize user provisioning and deprovisioning. This not only improved data consistency but also ensured security compliance, reduced administrative overhead, and boosted user satisfaction, resulting in an optimized identity management process.

Business Problem

The client was managing a complex environment with frequent employee onboarding and offboarding, which led to several operational inefficiencies. Inconsistent employee data across various systems caused confusion and hindered productivity. Delays in access provisioning impacted user satisfaction and productivity, while non-compliance with security and data protection regulations exposed the organization to potential risks. Additionally, manual processes created significant administrative overheads, driving up operational costs.

How Intertec Helped

Intertec addressed these challenges by implementing a SCIM (System for Cross-domain Identity Management) solution to automate and standardize the user provisioning and deprovisioning process. Key elements of the solution included:

Standardized User Data Management: Implemented SCIM for consistent data across all systems, ensuring a single source of truth for user identities.
Automated User Provisioning: Automated the creation, updating, and deactivation of user accounts, eliminating delays and reducing administrative overhead.
Improved Security and Compliance: Ensured compliance with data protection regulations and enhanced security through automated access control.
Enhanced System Interoperability: Enabled seamless integration and data exchange between different identity management systems and applications, even if from different vendors.

Business Outcomes Delivered

The solution transformed the client’s identity management system, yielding the following outcomes:

Improved Data Consistency, providing a single source of truth for user identities
Standardized Protocol with SCIM API for efficient system communication
Automated User Provisioning, eliminating delays and manual effort
Enhanced Interoperability across systems, enabling seamless data exchange
Strengthened Security and Compliance through streamlined access management

Industry

Real Estate and Entertainment

Company Size

10,000+

Revenue

$7.27 Billion

Related Offerings

Cybersecurity

Managed Services

IT Infrastructure

Automating Onboarding & Offboarding for Enhanced Efficiency

Business Problem

How Intertec Helped

Business Outcomes Delivered

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