Achieving 360° Email Protection and Data Residency Compliance with AI-Powered Email Security and XDR

Our client, a leading asset management firm in the UAE, sought a robust email security solution that complied with strict data residency regulations while delivering comprehensive protection against evolving cyber threats. Their existing traditional solution lacked the agility, intelligence, and regional hosting requirements needed to safeguard against modern email-based attacks. Intertec partnered with Trend Micro to deploy an advanced, AI-powered email security platform—hosted within the UAE—to protect the organization’s communications ecosystem across Microsoft 365 and collaboration tools.

Business Problem

The client’s traditional email security solution was falling short of industry expectations and was unable to combat modern, sophisticated attack vectors like phishing, ransomware, and business email compromise (BEC). With over 92% of breaches originating from email threats, the client faced:

  • Ineffective detection of targeted threats (e.g., phishing and account takeovers)
  • Limited protection across collaboration platforms
  • Compliance concerns related to email data leaving the UAE
  • Lack of proactive threat intelligence and real-time attack visibility
  • These gaps exposed the organization to financial, reputational, and operational risks.

How Intertec Helped

Intertec collaborated with Trend Micro to deploy a comprehensive, AI-driven email and collaboration security solution tailored for compliance and cyber resilience:

  • Deployed UAE-hosted cloud email security to meet regional data residency mandates
  • Enabled real-time protection using AI, ML, Computer Vision, and Writing Style DNA for detecting BEC, ATO, phishing, and zero-day threats
  • Secured email and collaboration tools (Microsoft 365, Google Workspace, Box, Dropbox) across API, inline, and gateway layers
  • Enhanced visibility with centralized dashboards, XDR telemetry, and attack correlation across communication channels
  • Introduced native DLP and encryption for protecting sensitive information
  • Launched employee awareness programs to improve cyber hygiene and reduce user-targeted risks

Streamlining Work Management:

  •  Automated corrective, preventive, and condition-based maintenance workflows.
  • Introduced graphical work order scheduling, optimizing labor and resources.
  • Deployed process automation for planned shutdowns, reducing downtime and enhancing resource efficiency.

Boosting Efficiency with Mobility:

  • Enabled mobile inspections with checklists for condition-based monitoring.
  • Delivered online and offline work execution capabilities, promoting paperless operations.
  • Empowered O&M teams with barcode-enabled asset identification and task execution.

Seamless Integration:

  • Unified EAM with Permit to Work (PTW) systems for streamlined task approvals.
  • Enabled collaboration between finance, HSE, and operational teams through a centralized platform.

Optimizing Inventory Management:

  • Automated procurement and inventory lifecycle processes, reducing errors and manual work.
  • Implemented blanket orders for efficient long-term purchasing.

Improving Cost Management:

  • Integrated cost tracking with financial systems for real-time expense allocation.
  • Automated cost code assignment based on transaction entities, ensuring flexibility and accuracy.

Business Outcomes Delivered

The solution significantly elevated the client’s security posture and email resilience, resulting in:

  • Complete protection of email and collaboration apps with multi-layered defense against BEC, phishing, ATO, and ransomware
  • Zero data leakage outside the UAE, ensuring full regulatory compliance
  • Improved incident detection and response through XDR-powered visibility and analytics
  • Proactive threat identification via AI, sandboxing, and behavioral analysis—detecting both known and unknown attack tactics
  • Strengthened user protection with identity-based risk scoring, remediation for high-risk users, and writing-style detection
  • Actionable threat insights for leadership via Advanced Security Risk Management (ASRM) and unified reporting

Industry

Public Sector – Financial Services

Company Size

2000+

Related Offerings

Cyber Security

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