Reimagining Digital Government Services
Deliver seamless citizen experiences in line with your digital strategy.
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Digital Transformation for a Connected Future

In a digital age where citizens demand quick, personalized interactions with government departments, Intertec helps public sector organizations—from governments and municipal authorities to universities—modernize services through comprehensive digitalization. Our solutions enhance connectivity, meet omnichannel service demands, and ensure more effective, transparent public services.

Committed to reshaping public sector operations and services, we bring advanced technology to drive digital transformation, improving accessibility, efficiency, and accountability. We enable organizations to stay ahead of evolving expectations and deliver services that are swift, intuitive, and dedicated to citizen needs.

Future-Proof your Services with Our Expertise

With over 30 years of experience working with public sector in the Middle East and India, we can help you succeed in your digital transformation journey, ensuring that your vision for a resilient and engaged society is realized.
Here’s what we can help with:

Digital Government Platforms

Our custom-built digital platforms cater to the diverse needs of government agencies, empowering them to manage and provide essential e-services seamlessly. With smart services tailored for citizens and businesses, coupled with powerful analytics capabilities, our platforms enable government entities to harness data-driven insights for effective governance and strategic planning.

→ Learn more about our platforms

Our Success Stories

Intertec wins Best Digital Transformation Partner for E-Services projects 2024
E-transformation of Health Regulatory Services for enhanced efficiency and UX
Nationwide Transformation: Elevating digital services and Asset reliability

Unified Asset Management & IoT

Maximize taxpayer value and improve infrastructure management with our IoT-driven, AI-powered EAM solution. Centrally manage and monitor assets, automate maintenance workflows, and leverage real-time insights for smarter decisions. Our platform enhances safety, extends asset lifespan, and optimizes infrastructure, helping create more sustainable, resilient cities while improving public service delivery.

→ Improve your infrastructure management with our EAM solutions

Our Success Stories

Integrated Asset Management for Informed Decision-making
RAKWA Boosts Sustainability with HxGN EAM
Unifying Asset Management for Healthcare

Governance, Risk & Compliance

Elevate your public sector management with our GRC tools, designed to streamline compliance, enhance risk management, and strengthen governance. Our integrated GRC solutions offer a unified and cohesive system that combines various components, tools, and technologies into a single, comprehensive framework, providing a comprehensive visibility into your IT risk posture and cybersecurity investment priorities.

→ Explore how our GRC solutions can enhance your public sector operations.

Customer services with Gen AI

Enhance public services with our Microsoft-powered platform, which modernizes case management and personalizes interactions. By automating processes and leveraging AI, our solution boosts agent productivity, improves resolution times, and increases customer satisfaction driving efficiency and satisfaction in public service.

→ Transform public sector customer services with our AI-powered platform.

RAK Transport Authority Lifts its Customer Service to New Heights via Microsoft Dynamics

Learn how our integrated Omni-channel platform helped the Ras Al Khaimah Transport Authority (RAKTA) reduce their customer wait time and deliver modern customer service.

Managing Field Inspections – SCOMPLY

We empower Licensing & Inspection departments to bring value to their operations with Intertec SCOMPLY – a comprehensive solution that provides end to end digitalization of the complete inspection process, from requisition to appeals management. SCOMPLY drives measurable improvements across your entire inspection lifecycle by improving key metrics related to inspection effectiveness, efficiency, and financial performance.

→ Simplify and streamline your inspections with SCOMPLY

Managed Services with AI & Automation

By integrating AI and automation, Intertec’s Managed IT Services deliver profound improvements in the way public sector organizations function. We streamline workplace efficiency, automate data center tasks, and optimize service desk functions with hyperautomation and RPA Bots. Our solutions include multilingual chatbots, real-time translation, and 24/7 automated service delivery, empowering public organizations to boost productivity, ensure compliance, and deliver more responsive services.

→ Transform your IT operations with AI and automation.
→ Learn how you can modernize and optimize your IT operations using Intertec’s automation stack

Our Success Stories

Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions

Cloud Transformation

Cloud technology is essential for resilient public service operations, delivering faster, up-to-date access to vital resources. We offer personalized migration plans and end-to-end Application Modernization strategies to ensure smooth, cost-effective cloud transitions. Maximize your cloud investment with our Cloud FinOps specialists, who provide rapid cost assessments and help you achieve significant savings while optimizing your infrastructure.

→ Accelerate your Transformation Journey with Cloud

Our Success Stories

Maximizing Cloud ROI with FinOps and Multi-Cloud Support
Journey to Enhanced Flexibility and Innovation with HPE GreenLake
Efficiency and Savings: The HPE GreenLake for SimpliVity Advantage

Customers Who Trust Us

Explore More

E-Transformation of Health Regulatory Services for Improved Efficiency & UX

Intertec Wins Big: Best Digital Transformation Partner for E-Services Projects 2024

Intertec Recognized as the Longest Serving Partner for Innovation and Technology by UAE Ministry of Finance

Intertec Systems' Unified E-Services Platform: Transforming Healthcare Regulation in the Middle East

RAKWA Boosts Sustainability with HxGN EAM

From Legacy to Leading-Edge: How a Software-Defined Data Center Revolutionized Government IT

Your path to modernized public services starts here.

Intertec works with all levels of public sector organizations in the Middle East and India – government agencies, municipal authorities, utilities, universities and other organizations – to modernize citizen services, meet growing omnichannel service demand, and deliver more effective, accountable, and transparent public services.

Blending our expertise as global systems integrators with our software engineering expertise, we deliver efficient and reliable solutions to help public organizations make the most of their budgets and achieve their vision for the future – a connected, safer, sustainable and prosperous society for all citizens.

Intertec Systems