Microsoft Dynamics 365 can remove the complexity of disparate CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving customers the flexibility to adopt technology when they need it to improve business outcomes. Sales, service, talent, operations, or financial workloads can be bundled or offered a-la-carte, to easily align an offering to the needs of the customer.

Key factors driving growth are operational efficiency, maintaining real-time data transparency, and a strong desire for cloud-based ERP deployments. Rising demand for ERP solutions from SMBs is another contributing factor as SaaS licensing enables small and medium sized businesses to leverage industry-specific business applications that were once solely the domain of the enterprise. Product and services quality improvements, the increasing maturity and accuracy of data analytics, intelligent business applications, and the need for greater workforce mobility are also the driving forces behind significant ERP projects.