Managed Service

Our team of experts analyze the current state of your IT infrastructure to see the potential for its improvement and compare the TCO of your IT infrastructure managed in-house Vs by Intertec.

Intertec adheres to strict security policies and applies in-house security management systems ensuring 24/7 security monitoring to prevent unsolicited access and ransomware threats to sensitive data.

Our contracts provide for a substantial transition period so that no potential abrupt termination may occur. As a rule, we deliver managed services to customers for several years, 10+ years in some cases.

A Managed Service Provider (MSP) like Intertec Systems is a third-party company that manages and takes the responsibility of a defined set of IT and technology management services to its customers. It is a strategic method of improving operations that is commonplace among large corporations as well as small and medium-sized businesses, non-profit organizations, and governments. As an MSP, our team acts as the client’s IT Department or can augment the IT staff that is already in place.

Businesses of all sizes and in all industries use Managed Services for a variety of different reasons. Small to medium size companies use MSPs to provide full IT services so they can focus on their core business and maintain operational cost control. Larger companies may use an MPS to augment the in house IT staff, having the MSP handle the more day to day tasks freeing up resources to complete more strategic projects. Companies that need 24x7x365 monitoring and alert will engage an MSP to assist with that coverage.

The two terms are often taken to mean the same thing; indeed, both models are closely related to each other with one marked difference between the two. In this case, outsourcing means sourcing service or a product from a third party without them managing the supplied solution on your behalf. In this instance, you may need to hire and maintain a team of in-house professionals to look after everything. Conversely, in managed services, the third party both supplies and operates the service – there is no need for an in-house team.

One of the primary benefits when working with a Managed Services Provider is the IT cost reduction in your business. Working with an MSP improves your business operation by letting your staff focus on their work, instead of dealing with IT problems. An MSP is proactive; they anticipate problems and fix issues before they happen. For a predictable, ongoing fee, managed services enable your business to have ongoing, professional IT support without the need and the overheads of keeping a team of IT professionals on your payroll.

Yes, Intertec has strong presence in GCC and India. As a result, Intertec caters to its clients across various geographies. At present, we are serving our clients based in UAE, Oman, Saudi Arabia, Qatar, Bahrain and India.