Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions Download PDF Following a demerger from its parent entity, our client, a leading healthcare service provider dedicated to improving public health and quality of life, experienced a need to have their IT managed separately by a competent managed services provider. They sought a trustworthy […]
Nationwide Transformation: Elevating Digital Services and Asset Reliability
Nationwide Transformation: Elevating Digital Services and Asset Reliability Download PDF In a bid to overcome operational hurdles affecting service efficiency and asset management, the client, a public sector utilities entity, enlisted Intertec’s expertise for a comprehensive overhaul. Intertec orchestrated a transformative solution, optimizing workflows, digitizing services, and refining asset management strategies. The result: improved response […]
Building a Resilient IT Infrastructure with Intertec Managed Services
Building a Resilient IT Infrastructure with Intertec Managed Services Download PDF Facing scalability and performance issues in their traditional Data Center (DC) and Disaster Recovery (DR) setup, our client, a federal authority of UAE, partnered with Intertec for a comprehensive IT infrastructure transformation through Intertec Managed Services. They decided to enter into a Master Services […]
RAKWA Boosts Sustainability with HxGN EAM
RAKWA Boosts Sustainability with HxGN EAM Download PDF RAKWA, one of four agencies that forms the Public Service Department of the Ras Al Khaimah government, was facing challenges in efficiently managing and maintaining its water assets, resulting in reactive maintenance, higher costs, and reduced efficiency. By implementing HxGN EAM, Intertec enabled RAKWA to automate asset […]
Intertec’s Bespoke Data Classification Program Helps UAE Federal Organizations Safeguard Sensitive Information and Mitigate Risks
The client is one of the largest federal organizations in the UAE, managing services and taxes with superior technology and processes and a workforce of over 600 people. Business Challenges: Dealing with personal data risks Risk of Internal threats Lack of legal safeguards Inefficient data classification Please fill in the form below to download […]
A Leading Port & Customs Entity in UAE chooses Intertec to Build their Unified Analytics Platform using Microsoft Technologies
Our client, one of the leading Ports & Customs entity in UAE, was looking for a solution to provide end-to-end visibility on the KPIs and operations to executive management. The required data was available in the core platform built on Oracle forms with ERP being Oracle EBS. They wanted an easy-to-use solution which in turn […]
Dubai Based Government Organization Embraces SharePoint to Reduce Manual Processing and Enhance Employee Experience
Industry: Public Sector Our client in Dubai is one of the government entities that was looking for an intranet portal to enhance internal communications and should be well designed and follow the corporate templates. They were looking for a solution that has an inbuilt document management system that will help maintain all policies, procedures and […]
Abu Dhabi Farmers Services Centre Deploys Infor EAM to Track & Maintain their RFID Enabled Assets
Industry: Public Sector The Abu Dhabi Farmers’ Services Centre (ADFSC) provides technical and operational support services to farmers, helping them grow and market their produce. ADFSC was established in 2009 to bring strategic agricultural reform to Abu Dhabi, especially by introducing and encouraging the conservation of natural resources. Challenges: Manual practice of Acquisition policies of […]
A Complete ICT Asset Management Solution for Telecom Giant in Bahrain
Industry: Public Sector Our client is Bahrain’s leading Telecom Services provider offering telecom and network equipment to their customers. The client was responsible for the maintenance and tracking of this equipment. The client manages these activities using MS Excel, however, faces challenges in scheduling preventive maintenance and in monitoring the performance of technicians carrying out […]
Abu Dhabi Ship Building Implements Infor EAM to Manage their Ship Building Tools
Industry: Public Sector Abu Dhabi Ship Building (ADSB) a UAE Public Joint Stock Company, is a world-class ship-building organization specializing in the construction, repair, maintenance, refit and upgrade of naval, military, and commercial vessels. ADSB was using a legacy system to manage its basic tool management requirements. Part of the operation was run manually to […]