Data Classification: The Key to Public Sector Security
Data Classification: The Key to Public Sector Security Download PDF A public sector organization faced significant challenges in protecting sensitive information, amid rising insider threats and increasing regulatory requirements. To address this, Intertec implemented a robust Data Classification Program tailored to the organization’s needs. By assessing existing data handling practices, developing a comprehensive methodology, and […]
Mitigating Insider Risks: Data Leakage Prevention for Banking Security
Mitigating Insider Risks: Data Leakage Prevention for Banking Security Download PDF A leading bank in the UAE faced significant risks related to internal data leakage, which could lead to financial and reputational damage. To address this, Intertec provided a comprehensive Data Leakage Prevention (DLP) solution designed to protect sensitive information from insider threats—whether intentional or […]
Proactive Defense in Transportation: Securing Operations with Advanced Threat Intelligence
Proactive Defense in Transportation: Securing Operations with Advanced Threat Intelligence Download PDF Adversaries in today’s eveolving threat landscape, target critical infrastructure to access intellectual property, private data, customer information, and trade secrets. This is especially true for the transportation sector, where securing operations is vital. Intertec partnered with a leading transportation company to strengthen their […]
Revolutionizing Marketing and Customer Service with Integrated CRM Solutions
Revolutionizing Marketing and Customer Service with Integrated CRM Solutions Download PDF The client faced significant operational inefficiencies due to fragmented systems, manual processes, and an outdated customer engagement framework. To address these challenges, Intertec implemented a suite of solutions, including an upgrade to Dynamics 365 CRM, a custom-built customer portal, and advanced social media and […]
Redefining Customer Engagement with Microsoft Dynamics CRM
Redefining Customer Engagement with Microsoft Dynamics CRM Download PDF A public sector client grappling with fragmented systems and siloed data faced significant operational inefficiencies, including slow service delivery and dissatisfied employees and customers. Intertec’s implementation of Dynamics CRM bridged these gaps by seamlessly integrating multiple applications, streamlining workflows, and providing real-time visibility. This empowered customer […]
From Legacy to Leading-Edge: How a Software-Defined Data Center Revolutionized Government IT
From Legacy to Leading-Edge: How a Software-Defined Data Center Revolutionized Government IT Download PDF Traditional data center infrastructures can struggle to keep pace with the demands of modern applications and increasing workloads. Faced with the limitations of their legacy data center infrastructure, a government client sought a transformative solution to enhance their operational agility and […]
E-Transformation of Health Regulatory services for Enhanced Efficiency & UX
E-Transformation of Health Regulatory Services for Improved Efficiency & UX Download PDF Intertec partnered with a health regulatory entity in GCC to revolutionize their digital landscape. With a focus on elevating user experience, improving global ratings, enhancing operational efficiency, and optimizing e-services to eliminate redundancies, the client set out to digitally transform their Licensing, Evaluation, […]
Transforming IT Operations for More Efficient, Secure Public Service Delivery
Transforming IT Operations for More Efficient, Secure Public Service Delivery Download PDF Intertec was selected by a public service department in the UAE to facilitate the transition of their network and infrastructure support, aiming to streamline operations and improve efficiency. Our certified engineers and service delivery managers collaborated closely with the client’s IT team to […]
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions Download PDF Following a demerger from its parent entity, our client, a leading healthcare service provider dedicated to improving public health and quality of life, experienced a need to have their IT managed separately by a competent managed services provider. They sought a trustworthy […]
Nationwide Transformation: Elevating Digital Services and Asset Reliability
Nationwide Transformation: Elevating Digital Services and Asset Reliability Download PDF In a bid to overcome operational hurdles affecting service efficiency and asset management, the client, a public sector utilities entity, enlisted Intertec’s expertise for a comprehensive overhaul. Intertec orchestrated a transformative solution, optimizing workflows, digitizing services, and refining asset management strategies. The result: improved response […]