E-Transformation of Health Regulatory services for Enhanced Efficiency & UX
E-Transformation of Health Regulatory Services for Improved Efficiency & UX Download PDF Intertec partnered with a health regulatory entity in GCC to revolutionize their digital landscape. With a focus on elevating user experience, improving global ratings, enhancing operational efficiency, and optimizing e-services to eliminate redundancies, the client set out to digitally transform their Licensing, Evaluation, […]
Transforming IT Operations for More Efficient, Secure Public Service Delivery
Transforming IT Operations for More Efficient, Secure Public Service Delivery Download PDF Intertec was selected by a public service department in the UAE to facilitate the transition of their network and infrastructure support, aiming to streamline operations and improve efficiency. Our certified engineers and service delivery managers collaborated closely with the client’s IT team to […]
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions
Building Resilient Healthcare IT with Integrated Service Delivery and ITSM Solutions Download PDF Following a demerger from its parent entity, our client, a leading healthcare service provider dedicated to improving public health and quality of life, experienced a need to have their IT managed separately by a competent managed services provider. They sought a trustworthy […]
Speeding Up Delivery of Healthcare Services for EMR
Speeding Up Delivery of Healthcare Services for EMR Download PDF Our client, the largest healthcare provider in UAE, wanted to make the most of the latest medical technologies to underpin the country’s robust health infrastructure and bring happiness and joy to patients and society at large. With Wareed EMR, a system that facilitates a consolidated […]
Unifying Asset Management for Healthcare
Unifying Asset Management for Healthcare Download PDF Dubai Health Authority(DHA), the government organization responsible for overseeing and regulating the healthcare sector in the Emirate of Dubai, UAE with over 55 healthcare centers, and 1600+ active users, faced challenges in optimizing their asset lifecycle management and maintenance operations. They sought a solution to enhance asset visibility, […]
Integrated Asset Management for Informed Decision-making
Integrated Asset Management for Informed Decision-making Download PDF Zulekha Healthcare Group, a leading healthcare provider with multiple hospitals, medical centers, and pharmacies, faced challenges due to the lack of a centralized platform for managing their facility and bio-medical assets. With our integrated asset management platform and automation of housekeeping services, we helped them improve decision-making, […]
Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services
Delivering Higher Customer Satisfaction at Lower Costs with End-User Managed Services Download PDF A leading healthcare service provider dedicated to improving public health and quality of life, faced challenges with managing their IT environment and providing satisfactory user experience. They decided to outsource their complete user-side IT support to Intertec to improve efficiency and reduce […]
A Leading Hospital in Jeddah goes Digital with Patient 360 on Microsoft Dynamics to Enhance Patient Care and Experience
One of the largest hospitals in Jeddah, decided to implement Patient 360 on Microsoft Dynamics and integrate it with their HIS and other core systems as part of their digital transformation program and to provide world-class patient care. The goal was to achieve greater efficiency and improve their revenue recognition, patient retention, and profitability, ultimately […]
Pharmaceutical Giant Streamlines its Finance Operations with AP Automation
Industry: Healthcare To address a decentralized and manual paper based invoice processes for entering 180,000 vendor invoices annually, the client invited Intertec for an automated Accounts Payable solution to be used by their global shared services 150+ staff. Previously, invoice entry was a time and resource intensive process that required significant personnel requirements. Now, the client has centralized […]
Health Conglomerate Avails Managed Services for Higher Customer Satisfaction at Lower Cost
Industry: Healthcare A leading health care provider in Dubai which works to ensure public health is protected and quality of life is improved. It also provides health strategy for Dubai to meet future needs, ensures partnerships between public and private health service providers and provides licensing and regulation across the Dubai Health Sector. Challenges Services […]