Deliver seamless citizen experiences in line with your digital strategy.

Transform how you deliver public services with digital innovation and meet your sustainability goals.

Navigating the Evolving Landscape of Public Service Delivery

More than 50% of government entities worldwide have invested in digital transformation, according to Gartner. Challenges such as rising citizen expectations, non-interoperable legacy systems, and resource limitations require rapid innovation and digital transformation. Embracing emerging technologies and accelerating digital innovation efforts is crucial for balancing stability and agility in service delivery. Further, Governments also have a mandate towards sustainability to achieve COP28 initiatives.

We help government entities maximize the value of their existing resources, embrace innovative technologies, and deliver seamless citizen experiences in line with their digital strategy, as well as sustainability initiatives.

Supporting Public Sector Digital & Sustainability Goals

We can help you transform the way you deliver public services with our IT solutions. Our solutions are designed to be flexible and scalable, allowing you to adapt to changing circumstances and new opportunities, ensuring that you remain at the forefront of innovation.

Reimagine public service through innovation and digital excellence

Modernizing e-services

Revamp your e-services to unlock new revenue streams and for a customer experience that’s truly modern, convenient & delightful.

 

Business Process Automation 

Optimize business processes and reduce manual intervention to enhance operational efficiency. Reach your goals faster using innovative solutions.

 

AI & Analytics

Harness the potential of your data to ensure maximum return on investment. Implement a full-scale data management solution.

 

Application Development & integration

Streamline your workflow with comprehensive application development and integration services.

 

Customer Services

Microsoft Dynamics enables seamless integration of customer service channels such as phone, email, and social media, providing a unified view of customer interactions. With this platform, public sector organizations can deliver personalized, proactive, and efficient customer service, enhancing citizen satisfaction and trust.

 

Testing as a Service

Minimize your expenses with a more cost-effective solution for software testing that can get the job done without compromising on quality or busting your IT budget.

 

Customer Services with Metaverse

Create engaging and immersive experiences for citizens with metaverse solutions powered by Microsoft Dynamics. These solutions can be used for a range of applications such as virtual events, training simulations, and collaborative workspaces.

 

Streamline public operations with seamless cloud migration

Cloud Strategy & Adoption

Get quick and easy access to the resources you need, without the need to invest in expensive hardware and infrastructure.

 

DevOps

Accelerate your time-to-market with our DevSecOps accelerators. Fix the emerging security issues when they are easier, faster, and less expensive.

 

Multi-Cloud managed services

Gain access to a diverse range of cloud services, avoiding vendor lock-in, improving resilience, enhancing security, and achieving cost savings through optimization and flexibility.

 

Cloud Advisory

Get expert guidance on cloud strategy, architecture design, migration planning, security and compliance, cost optimization, and ongoing management, for successful cloud adoption and better alignment with business goals.

 

Cloud Governance

Our services include defining policies and procedures for cloud usage, monitoring and enforcing compliance, optimizing costs, managing cloud resources, and providing visibility and reporting.

 

VDICE

Provide a secure and scalable virtual desktop infrastructure (VDI) solution that enables remote access to desktops, applications, and data from any device, while maintaining data security and compliance.

 

Enhance sustainability in public infrastructure

Managing Smart Cities Infrastructure

Deploy various custom built business processes, portals in HxGN EAM/Infor PS with focus on assets like buildings, landscapes, roads, rail tracks, runways, street lights, etc.

 

IOT & Predictive Analytics 

Deploy live monitoring, command and control center, predicting the asset performance for actions using deep ML on cloud for facility assets.

 

Analytics towards COP28 and Net Zero Goals

Combine the capabilities of IoT, predictive analytics, and Enterprise asset management to improve energy efficiency, reduce greenhouse gas emissions, and promote sustainability with respect to COP28 and Net Zero Goals.

Fortify your defenses against cyber attacks

Data Security

Deploy tools and solutions that protect, detect and remediate your front line against zero-day exploits, attacks, and inadvertent data leakage resulting from human error.

 

Managed Security Services

Manage real-time threats with a Security Operations Center (SOC) that continuously monitors  and analyzes your security posture 24/7*365.

 

Extended Detection and Response (XDR)

Collect and correlate data across email, endpoints, servers, cloud workloads, networks and more, enabling visibility and context into advanced threats.

 

Identities and Access Protection

Provide a seamless workflow for your employees no matter where they are, while protecting sensitive systems, assets and information.

 

API Security

Prevent attackers from finding and exploiting vulnerabilities in your enterprise APIs to steal data, intellectual property and sensitive information.

 

Application Security

Provide advanced bi-directional defense against buffer overflows, malicious sources, cross-site scripting threats, DoS attacks and refined threats like SQL injection, cookie poisoning, and several other web application attack types.

 

Our Success Stories

Learn how Intertec can help you take your business to the next level.

What our Clients have to say

Intertec Plays Crucial Role in Delivering DHA’s Vision

Learn how RAKWA leverages Infor EAM to improve its employee productivity, enable mobile working, scale with the changes to its business model, and meets its digital vision.

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RAK Water Waste Agency takes a Digital Leap

Dubai Health Authority leverages Intertec expertise in driving their vision. The partnership goes beyond business and works very closely to help DHA innovate.